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FAQ



What currency are your prices in?


All prices are in pounds sterling.


Do you have a mailing list?


We are working on bringing a mailing list out soon.


How often do you restock?


We restock weekly.


What inspires you?


Our inspiration for our products comes from a love of paper and folding structures. We see the beauty and limitless variations of forms and structures that can be achieved within this medium. Paper has a natural and tactile quality, which we believe creates a physical and emotive connection we hope to embody within our objects for our users.


When will my order ship?


All orders if in stock will ship within 7 business days. If your package is a gift and you would like to make arrangements to have it ship earlier, please send us an email and we will get working on it right away. Arrival times vary by destination.


When will my order arrive?


In general orders destined to the UK should arrive within 3-4 business days from date of dispatch. International orders including the USA will arrive within 10-20 business days after date of dispatch.


How are your items shipped?


Domestic bound orders are shipped via Royal mail, Recorded; signed for, first class.

International orders are shipped using Airmail.

The cost of international postage is high, however if we find there is a marked difference in the cost of shipping we will refund you the difference.

Please also note all duties and taxes charged by customs of the destination country are the sole responsibility of the buyer and will not be refunded or reimbursed by Foldablecuts for any reason.


Where do you ship?


We ship worldwide. Shipping prices vary with item and location. Please note, all shipping charges are the responsibility of the buyer and will not be paid in part or in full by Foldablecuts.


How can I pay?


We accept Visa, Mastercard, American Express, Discover and Paypal.


May I place a special order?


Subject to request. We do try our best to accommodate all requests.


Do you do private commissions?


Yes. Please email for specific requests.


Are your products guaranteed?


Yes. You have one month to return items. They must be in original condition and packaging and the cost of delivery must be covered by you.


Wholesale prices


We do offer wholesale prices. It depends on the quantity requested. Please email to receive a customised quote.